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Ratified Title Group

Your Local, Convenient Settlement Service

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Locations & Hours

Headquarters
10550 Linden Lake Plaza #101
Manassas, VA 20109
(571) 234-5589

Ashburn Office
19415 Deerfield Ave #316
Lansdowne, VA 20176
(571) 363-3999

Monday: 8:00 AM EST to 5:00 PM EST
Tuesday: 8:00 AM EST to 5:00 PM EST
Wednesday: 8:00 AM EST to 5:00 PM EST
Thursday: 8:00 AM EST to 5:00 PM EST
Friday: 8:00 AM EST to 5:00 PM EST
Saturday: Closed
Sunday: Closed

© 2019 Ratified Title Group, Inc.

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Coronavirus (COVID-19)

NOTICE TO OUR CLIENTS:

Please note, RTG is currently operating at full capacity. We are still processing and closing at full speed.

 

To Our RTG Colleagues and Clients:

We know that the situation regarding COVID-19 is fluid and changing by the hour, but we plan to continue serving our clients while taking extraordinary precautions to keep everyone safe. There are many resources and tools available to limit physical contact before, during and after closings, and it is our hope that clients use as many of them as possible to help our country.
With that being said, our RTG policies have been updated to reflect our processes for handling in-person appointments and transactions. Those policies are outlined here. Please call or email with any questions you have and thank you for choosing us.

HAND SANITIZING REQUIRED

Everyone who enters a RTG office will be required to sanitize their hands, NO EXCEPTIONS. Anyone who feels sick or has been exposed to COVID-19 will not be allowed in the office. All of our clients and partners are like family, but at this time we must refrain from our usual handshakes and hugs, which will be replaced with friendly smiles and waves!

BY APPOINTMENT ONLY

RTG is enforcing a policy that dictates we will be seeing clients by appointment only, and this policy will be strictly adhered to until further notice. Our offices are operating with essential staff only, and those without appointments will not be able to enter any of our offices. We have ensured that closing appointments do not overlap, and all surfaces in the meeting rooms will be disinfected between appointments.

SIGNATORIES ONLY AT CLOSING

We realize that real estate closings are usually a celebratory event that includes family and friends. However, for the health and safety of everyone involved, we will only be allowing signors in our office during this time. Please only attend the closing if you are signing documents. We are requesting that loan officers speak to their clients ahead of closing so that any questions can be answered ahead of closing. We are also requesting that real estate agents call their clients during closing in the event they have questions during closing.

WIRE OR FEDEX COMMISSIONS ONLY

If you have a commission check waiting for you at RTG, it will be sent via wire transfer or FedEx at no extra charge. Please contact us with wiring instructions or the address for your FedEx delivery.

PAPERLESS DOCUMENTS ONLY

Besides overnight mail, RTG is not accepting walk-in/drop off of documents until further notice. Please send documents electronically, via email or secure portal. If you have concerns about sending sensitive information, please contact us directly for acceptable options.

WE ARE HERE TO HELP

In the event that your assigned processor is unavailable please rest assured another processor will be available to assist you with your needs. RTG will continue to review recommendations by Federal and Local health agencies, and policies will be updated if the situation changes.

 

We appreciate your patience, flexibility and business during this time, and most of all, we hope that everyone stays safe and healthy.
– The RTG Team